Online orders land in the POS. Put them on a run and WAIO plans the route. Drivers navigate, check ID and take payment on their phone, and every order is tracked until it’s delivered.
Dispatch
Delivery orders wait in the register’s queue next to pickups. Select a few, add them to a run and pick a driver. When the run starts, WAIO puts the stops in the fastest order.
Driver app
Drivers use WAIO POS in delivery mode. It opens straight to their runs: the current stop, the customer’s notes, the order, and directions with one tap.
At the door
Every stop says Verify ID. Prepaid orders are marked paid. For the rest, Complete order opens the POS checkout on the driver’s phone, with the delivery fee on the bill, and paying in full marks the order delivered.
Tracking
Each delivery moves from preparing to out for delivery to delivered, and the Deliveries board shows every run’s progress, the next stop and what’s still to collect.
Set up
Turn delivery on for the stores that offer it, set your zones and your fee, and the online store checks each address before the order is placed.
No. Drivers use WAIO POS in delivery mode on a phone or tablet. The device opens straight to their runs until they switch it back to the register.
When a run starts, WAIO puts its stops in the most efficient order and draws the route on a map. Drivers can open the whole route in Google Maps, or navigate one stop at a time.
Yes. Complete order opens the POS checkout on the driver’s device with the order and the delivery fee, for credit, debit or cash. Paying in full marks the order delivered.
Every delivery order carries a status: preparing, out for delivery, delivered or failed. The Deliveries board shows each run’s progress and its next stop.
Every stop in the driver app is marked Verify ID, and the POS shows the born-on-or-before date for your jurisdiction when the driver takes payment.
Yes. Set delivery zones by area or radius and a delivery fee. Customers check their address against your zones at checkout.
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